The I9 Card Reader allows retailers to accept card payments directly through the PHC Go™ app. This guide walks you through setting up the device and connecting it to your mobile device.
What’s Included
When you open your I9 Card Reader package, you should have:
- I9 Card Reader
- USB charging cable
- User guide
Before You Begin
Make sure:
- Your mobile device has Bluetooth enabled
- The PHC Go™ app is installed and updated
- The I9 reader is fully charged
Step 1: Power On the Device
- Press and hold the power button on the I9 Card Reader.
- Observe the four indicator lights:
- Red and Green: Indicate the device’s power and charging status.
- Blue: Indicates Bluetooth functionality; flashes when ready to pair.
- Yellow: Indicates transaction statuses.
Step 2: Enable Bluetooth on Your Device
- Open your phone or tablet settings.
- Turn on Bluetooth.
Step 3: Connect to your PHC Go™ app
- Open the PHC Go™ app.
- Navigate to: Menu → Settings → Device Management.
- Select Add Device.
- Choose the I9 Card Reader from the list.
Step 4: Confirm Connection
- Once connected, the blue indicator light will turn solid.
- This means the device is successfully paired and ready to use.
Troubleshooting
- Make sure Bluetooth is turned on.
- Ensure the reader is powered on and charged.
- Restart the PHC Go™ app and try again.
What's Next
Once your device is connected, you're ready to begin accepting payments. For instructions on how to process transactions and troubleshoot issues, refer to the next guide.
